Services

Over 20 years of dental specific IT exeperience in over 500 practices

We offer a full range of services including:

  • Installation
  • Service
  • Support
  • Security
  • Compliance
  • Business Continuity
  • Communications

Installation: Compass offers comprehensive installation services, including all low-voltage (network, signal, video) cabling, mountings, audio-visual and surveillance cabling and equipment as well as computers, networking gear and associated equipment.

Service: Compass services what we sell. We triage service requests and expedite service on production critical issues. Loaner computer and network equipment is available to maintain production. Compass is a Carestream certified digital radiography equipment service provider.

Support: Our large and experienced staff supports all major dental applications and peripherals. As your IT staff, our goal is to provide one-stop support and service. We triage support requests and expedite responses to maintain your productivity. Service and support request can be made by phone or submitted online or by email.

Security: Compass understands the heightened security requirements of the dental environment. We offer advanced, layered security to minimize the risk to your data and productivity. Our offerings constantly evolve to address the latest threats.

Compliance: As a dental specific IT provider, Compass understands that compliance requires a holistic approach that combines layered security, data redundancy and business continuity. In addition to our technical solutions, Compass partners with administrative compliance providers to offer comprehensive compliance services.

Business Continuity: A natural extension to security and compliance services is a range of options to reduce downtime and loss of productivity. Compass offers solutions that can reduce downtime to minutes, meaning you can get back to treating patients and producing revenue.

Communications: Compass offers sophisticated and flexible phone systems with minimal upfront investment and low monthly costs. A dental specific option available for many popular practice management programs automatically pulls up patient records based on incoming calls and can automate reminder texts. Other options include auto attendant menu systems, voicemail (with voice to text), efax, mobile extensions to cell and more.