Support & service is available from Compass Network Group during regular business hours, 7:30 am to 5:30 pm Monday through Friday (holidays excepted) and other hours by special arrangement. After hours support* is also available. After hours the service voice mail box is forwarded to our after hours support staff. We will get back to you as quickly as we can.
You can request service by:
- Phone at 866-336-8727. After hours leave a message with a brief description of your problem, your practice name and contact phone number.
- Text chat using the chat tab at the bottom of the page or this link cngremote.com – available during business hours.
- Email at firstname.lastname@example.org
- Online using the form below. This is the most efficient way to contact us.
Online Service Request
Someone from our team will contact you as soon as possible. If you have an email of record or provide an email address above, look for notifications as your service progresses.
*After hours service may accrue additional charges. Contact your account manager for details.